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Many questions are already answered here — these pages save you a message.
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Before you contact us
Sharing these details in your first message means we can help you in one conversation instead of many.
For orders, payments and disputes
- Your WhatsApp number and the seller profile you are contacting
- A link to the product page or seller profile involved
- Screenshots of your WhatsApp conversation with the seller
- Payment proof — screenshot or receipt with the amount, date and payment method
- What went wrong and what outcome you are expecting
Report a seller
Found a scam, fake product or fake verification claim? Open a fraud or dispute ticket — confirmed scammers are banned from DIGGZA.
Order or delivery problem
Sellers share delivery proof links for digital products. Share your order details and any delivery link you received so we can check it.
Warranty disputes
Disputes follow the warranty the seller stated on the product. After the stated warranty period, only non-delivery cases can be raised.
Who you're talking to
A real company behind the platform
DIGGZA is owned and operated by LithiumWeb and Hostimizer — registered companies working online since 2012, verifiable on Google.
WhatsApp first
WhatsApp is our fastest support channel — messages are answered through the day by our India and US teams.
Two time zones
Support teams in India (IST) and the United States keep response coverage going around the clock.
Every reply on record
Tickets keep a full timeline with city, country and device details — useful evidence if a dispute needs review.
Which channel should I use?
Quick questions and pre-order doubts → WhatsApp above. Order problems, disputes, fraud or anything that needs a decision → a support ticket, so we keep a permanent record for everyone involved.
Prefer email or social? Reach us through the links in the footer below.India · United States